Shipping policy
Where we ship
We currently ship to addresses in the United States only.
Shipping cost
Standard shipping is free on every U.S. order.
Processing time
Your coffee is roasted on demand after you order, not pulled from a warehouse shelf. Orders typically ship within 1–5 business days.
Delivery time
Once shipped, orders arrive in 1–5 business days via USPS, depending on your location. You'll receive a tracking email as soon as your order ships.
Address changes and cancellations
Because we start roasting quickly, please contact us through our contact form within 6 hours of placing your order to change your shipping address or cancel. After that, your order may already be in production.
Lost or stolen packages
If tracking shows your order as delivered but you didn't receive it, contact us within 14 days through our contact form and we'll help make it right.
