Cancellation policy

Subscribe & Save

Subscribe to any of our coffees and save on every delivery:

  • Every week: 10% off
  • Every 15 days: 10% off
  • Every month: 7% off

Billing

Your first order is charged at checkout. After that, your saved payment method is charged automatically at the subscription price on each renewal date until you cancel. Each renewal is roasted fresh and shipped just like a regular order (see our Shipping Policy).

No commitment — cancel anytime

There's no minimum number of orders. You can cancel or skip a delivery at any time in your subscription portal: Manage my subscription. You can also email us at support@throttlemuscle.com. To avoid being charged for an upcoming delivery, cancel or skip before your next billing date. If you're emailing us, please do so at least 2 business days before your billing date.

After a renewal is charged

We begin roasting shortly after a renewal is charged. You can cancel that renewal order for a full refund within 6 hours of the charge. After that it can't be cancelled, but our freshness promise in the Refund Policy still applies.

Price changes

If the price of your subscription changes, we'll email you before the change takes effect, and you can cancel before then.

Payment problems

If a renewal payment fails, we'll email you to update your payment method. Renewals ship only after payment is successfully collected.